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It is possible to contact Legal Aid in the following ways:

 

1. You can call us and book an appointment by phone no. 33110678 in the period 19.00 - 21.00 (Friday only until 20.00).

If you provide your telephone number, we will call you the same evening and agree on what should happen.

(If you already have a case with us, you must call on the day of the week to which your case is linked. (Case number and day of the week appear on the pink card you have received)).

 

 

2. You can appear in Legal Aid without prior agreement. However, physical attendance can only take place under the following conditions:

 

There is limited space in the Legal Aid's waiting room and a limited number of advisers.

This may mean that you may be asked to wait outside the Legal Aid premises.

You must anticipate waiting time.

Opening hours are 19.00 - 21.00 (Friday only until 20.00).

 

For everyone who attends, the following applies:

 

  • You must bring the case documents.

  • You must bring a corona passport or a corona test that is max. 72 hours old.

  • We recommend wearing a face mask during visit to the Copenhagen Legal Aid.

 

NB: remember to read about the financial conditions for counseling in Legal Aid

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What do we help with?

 

We can advise you within most areas of Danish law with very few exceptions.

 

In many respects, the Legal Aid operates as an law office but without the legal fees. You will be assigned to a individual advisor and in most cases we will assist you until the case is closed.

FAQ - Frequently asked questions

 

Click below to read a number of frequently asked questions about how the Legal Aid can assist you, how we work and how you may use our services.

How do we help?

 

Copenhagen Legal Aid provides free legal advice to any citizen, whether Danish or not, and whether you live in Copenhagen or anywhere else. The extent to which we can help you depends on the income of your household.

 

We prefer if you visit us personally, but for the time being we can only offer advice via telephone.

What is the Copenhagen Legal Aid?

 

Copenhagen Legal Aid was founded in 1885 and is an independent organisation without links to any political or other interests.

 

Copenhagen Legal Aid is the largest organisation of its kind in Denmark.

Find your way to us

 

Click below to find our where we are and, how to get to us.

 

You can also see our opening hours and how to get in touch by phone or fax, if you cannot visit us personally.

Data Protection

Personal data – The General Data Protection Regulation. How we process your personal data.

 

Answers to FAQs about how we process your personal data.

Contact us

Københavns Retshjælp

Stormgade 20, 1. sal

1555 København V​​

Telephone (+45) 33 11 06 78

Mail: mail@retshjaelpen.dk

Monday-Thursday 19.00-21.00

Friday 19.00-20.00

Telephones are open from 19.00

 

Click here to see, when we are closed.

Who do we help?

 

Copenhagen Legal Aid provides free legal advice to any citizen, whether Danish or not, and whether you live in Copenhagen or anywhere else. The extent to which we can help you however depends on the income of your household.

 

We prefer if you visit us personally, but we can also offer advice via telephone.

Please note the following, if you are planning to visit us:

 

  • Have your health card and all relevant papers ready so we can advise you at the first meeting.

  • Also have your NemID ready. We often need you to access your data with NemID.

  • If you already have an existing case in the Legal Aid, then remember to visit the Legal Aid on the weekday/night that you bnelong to (this is printed on your pink client card). Otherwise, you will be asked to come again on the correct weekday/night. This applies without exception and also if you are inquiring about a new matter. This way, you will always talk to the same advisors and we can ensure that our advice is provided as efficiently as possible.

 

  • Be prepared for some waiting time. All our clients will receive advice on the same night and we are keen to help all of you as best we can - but we never know how many clients that decide to visit us on a given night.

 

  • If you have decided to call us, please note that we are particularly busy early in the evening. Once we have served the clients that are visiting us in person, we will call the clients that have contacted us by phone. It may therefore be late, before we can call you back.

  • Copenhagen Legal aid's premises are located on the 1st and 2nd floor. Wheelchair users and heavily handicapped people can get help using the elevator. However, you must have a helper yourself, as the Legal Aid staff usually can not leave the premises. Please contact the counter on the 1st floor to be assisted to get access the elevator.